Techcloud is committed to protecting the privacy and security of your personal information. This policy outlines how we collect, use, and safeguard the data you provide to us.
1. Information Collection and Use:
Techcloud collects and uses the information you supply solely for the purpose of supporting and enhancing your client experience. This includes, but is not limited to, providing IT support, managing your account, and communicating with you regarding our services. We retain a copy of your contact details on our website’s secure database to facilitate efficient service delivery and communication.
2. Information Sharing:
We understand the sensitive nature of your information and are dedicated to maintaining its confidentiality. Techcloud does not share your personal details with any third parties, except for authorised internal staff members who require access to provide you with our services.
3. Data Security:
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, and destruction. We regularly review and update our security practices to ensure your data remains secure.
4. Data Retention:
We retain your personal information for as long as necessary to provide you with our services and as required by applicable laws.
5. Your Rights:
You have the right to access, correct, or delete your personal information held by Techcloud. If you wish to exercise these rights, please contact us using the contact information provided on our website.
6. Changes to this Policy:
Techcloud reserves the right to modify this privacy policy at any time. Any changes will be posted on this page, and we encourage you to review this policy periodically.
7. Contact Us:
If you have any questions or concerns about this privacy policy, please contact us through the contact details provided on our website.